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AI of flesh & blood: Farms of “human bots” discovered after Gmail scandal

By Silvia Castro Betancourt 0 Comments NEWS, News

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

One of the most popular beliefs is that many current jobs are at risk because of the unstoppable evolution of technology. Automation, they say, will destroy more jobs than it will create to maintain these systems. A former director of McDonalds protests against the rising cost of gross wages per hour in the United States to 15 dollars claiming that from now on it will be "cheaper to buy a robot than to hire an employee". The McKinsey Global Institute estimated that 49% of work activities will be fully automated, which would end with a stroke of 1.1 billion workers worldwide.

A recent journalistic investigation of the Wall Street Journal has highlighted the falsehood of the evolutionary state of Artificial Intelligences. Thanks to the scandal of Google emails we have discovered that hundreds of app developers have shown that it is cheaper and easier to hire humans to act as "robots" than to create those same robots that should replace us. Expensify, Scale or Edison Software, among others, had engineers reading hundreds of thousands of emails to respond to them intelligently, with humans typing in real time the receipts that users sent with their phone through "smartscan technology" to have these bills transcribed. The virtual assistant of Facebook Messenger are people of flesh and blood.

Machine learning: many of the works that are discovered in this research depend on a mixed plan. Hire staff for a while to develop the expensive AI until it is able to walk on its own. The reality is that many of these companies could never take off their AIs ever, having people hired in jobs worthy of bots, very inhuman.

The design 'Wizard of Oz': as your company has not yet managed to develop the experience of the final product, it cheats for a while placing human employees to simulate Artificial Intelligence systems until they are complete. For example, there would be services whose experience with the client passes through the audio where there are human contractors who, when speaking with the client, pretend to be dehumanized robotic recordings. Neither Westworld would have done better.

From the robot to the human: a sector as industrialized and automatable as that of the automotive industry has also experienced derobotizations. By installing the new production lines in the Japanese factories of Toyota were created positions for humans who in other parts of the ship made machines. The accumulation of waste was reduced by 10%, the space of the production line and the cost of some parts of the chassis of the car was reduced.

The Turk: The famous Kempelen toy from the mid-eighteenth century - a wooden cube that was believed to be an automaton or robot capable of defeating the best chess players. In reality it was a mechanical illusion: inside the box there was a hidden chess expert. He demonstrated throughout Europe and North America for 80 years, playing and beating illustrious people like Bonaparte or Benjamin Franklin.

Precariously, the most profitable tool: The fable of cutting-edge work shredder technology runs into a problem. Even today for many companies it is still better to depend on cheap labor instead of investing in expensive capital infrastructures. According to a study by the journal Technological Forecasting & Social Change, only 10% of American companies that could benefit from automation with current technology have opted for it. In low-skilled and low-paid sectors (such as home care, restoration or manual work in factories), it will still be cheaper to hire people and it will be for many years.

Or perhaps everything described does not enter the next level and invites the burdensome macroeconomic question that greater automation, by generating brutal competition on a world scale, could destroy the potential profit margins of entire sectors of the economy. Without going any further, think about what Spotify has done to the music industry.

This article was written and published in Spanish and has been translated into English via Google Translate. Click here to read the original article.

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