Regional News

How and why Upwork monitors their freelancers’ screens, typing, and more

By Editor 0 Comments NEWS, Regional News

Coaxing individuals into freelancing is normally done with breadcrumbs of freedom, flexibility, and remote work - however, Buzzfeed has recently reported that major digital freelance platform Upwork utilizes tracking and monitoring software to watch users while they work through screenshots and measurements of clicks and keystrokes. It can even use a webcam to photograph the worker.

Upwork hosts “millions” of coding and design gigs. It guarantees payment for freelancers, even if the client who hired them won’t pay. But all freelancers have to agree in advance to use Upwork’s digital Work Diary, reports Buzzfeed, which counts not only counts keystrokes to measure productivity but takes screenshots of their computer screens to make sure they are doing the work they say they are doing.

Read more here.

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